Quality elderly care across Kenley and Surrey
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Our Staff

Acorn House Care Home in Surrey - Meet the Team

Assisted Living and Elderly Care at Acorn House Care Home in Kenley, Surrey

A Team You Can Trust

Elderly care, with a team you know and trust.

Every resident has a carer they can rely on.

At Acorn House, every resident is paired with a carer they can get to know and trust. Our commitment to round-the-clock care ensures that residents experience safety, comfort, and continuous support in an immaculately maintained environment.

We work closely as a team to achieve the highest standards of assisted living and elderly care in Surrey.

When you choose our care home in Kenley, you can have peace of mind knowing that we adhere to high standards and our care home policies, going above and beyond to meet our residents' needs and requests.

Your safety and well-being are at the heart of everything we do.

Thorough screening process
for every staff member

Each team member goes through a comprehensive screening process, which includes:

Criminal Records Bureau (CRB) Check
Bi-monthly clinical supervision
Professional and character references
Annual performance appraisals
3-Month probation period for new employees
Insight through resident feedback
Who We Are

Meet our Team at Acorn House

Registered Manager, Veronika Hearn

“We like to make all our residents feel like they’re in their own home.”

Registered Manager

Veronika Hearn

Deputy Manager Esmie Xavier

“Working at Acorn House feels like being part of a family that’s growing together. It is a place where everyone’s kindness and teamwork, make each day rewarding.”

Deputy Manager

Esmie Xavier

What to expect from our team at
Acorn House Care Home in Surrey:

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No Agency Staff

Here, we do not employ agency staff. Our dedicated carers are here daily, ensuring residents feel a sense of familiarity and confidence in a clean, calm and compassionate environment.

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Registered Care Manager

Ensuring quality standards are met.

At Acorn House, our Registered Care Manager oversees the day-to-day running of the care home, ensuring our residents are happy and receiving the care they deserve.

Here, there is always someone available to address resident concerns.

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Senior Care Assistants

24-hour compassionate elderly care

Our permanent care team is committed to providing consistent, genuine support, 24 hours a day, 7 days a week. Every resident is assigned a key worker they can trust and confide in.

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Kitchen Team

Nutritious homemade meals

Our skilled kitchen workforce uses high-quality, seasonal ingredients to create delicious home-cooked meals. Catering to all allergies, we prioritise good nutrition for physical and mental health.

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Domestic Staff

Cleaning, gardening, laundry

Supporting the entire in-house care team, our friendly domestic staff includes cleaners, gardeners and a laundry team. They keep our care home spotlessly clean and maintain a positive environment.

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Activity Coordinators

Ensuring social opportunities

Keeping active contributes to a healthier mind. We encourage residents to participate in activities, tailoring them to suit individual needs.

Activities are optional and can be enjoyed in the comfort of your room.

Resident safety is our top priority.

Trusted by Families

CQC logo
Acorn House - Croydon
CQC overall rating
Good

Are there public transport routes nearby?

Yes. Kenley Railway Station and local bus services are only a ten-minute walk from Acorn House.

Speak to a friendly member of staff.

When you call our care home in Surrey, you can expect a genuine, warm and personal welcome. Someone will answer your questions and guide you through everything you need to know.

Arrange a Trial Stay at Acorn House Care Home.

Join us for a few days, a week or more - it is entirely up to you. All residents undergo a preassessment before arriving.